EyeKon App User Guide & Setup Instructions

EyeKon is a desktop application that uses patented Attention Tracking Technology (ATT) to restore genuine eye contact and attention during video calls. It monitors your gaze in real time and delivers subtle, private cues (audio/visual) without altering the video feed so you naturally look toward the camera. All processing happens locally on your device for maximum privacy. It works seamlessly with Zoom, Microsoft Teams, Google Meet, Webex, and any other video platform on Windows or macOS.

Who it’s for: Business professionals, sales teams, educators, students, job seekers,  therapists, online proctoring companies,  autism/ADHD training pediatrics, remote workers, and anyone who wants to build trust and engagement in virtual interactions.

System Requirements

o OS: Windows 11, 64-bit, Version 24H2 or later 

o Hardware: Any standard webcam (built-in laptop camera, USB, or external)

o Processor: 1.1 GHz or faster, dual-core processor.

o RAM: 4 GB RAM, or higher

o Storage: 3 GB of available disk space.

o Display: 1024 x 768 resolution.

o Graphics: DirectX 9 or later with WDDM 2.0 or higher.

o Other: Internet connection for initial download/subscription.

Note: Exact requirements appear during installation or on the site. Update your OS and webcam drivers for best performance.

Pricing & Subscription

o Monthly plan: $6.99/month

o Yearly plan: $69.99/year (save ~17%)

o Enterprise/team licensing with volume discounts (contact sales)

o Free trial available upon signup

o Secure payments and downloads handled by Paddle. Cancel anytime. No credit card required for trials.

Setup Instructions (Takes < 2 Minutes)

1. Go to eyekonapp.com and click Get EyeKon (or choose your plan/trial).

2. Complete your subscription or trial through Paddle.

3. Download the EyeKon installer directly from Paddle provided link (page).

4. Run the downloaded installer file.

5. Follow the on-screen setup wizard:

– Accept the terms of service

– Choose install location (default recommended)

– Grant required permissions:

• Camera access (essential for gaze tracking)
• Overlay/display permissions (for the floating attention window)
• Background operation (so EyeKon runs quietly in the system tray/menu bar)

– Finish installation. EyeKon will automatically add itself to your system tray (Windows) or menu bar (Mac) and launch in the background.

6. Allow multiple apps to use camera at the same time

o Select your integrated webcam from the list.

o Look under Advanced camera options and click Edit.

o Toggle “Allow multiple apps to use camera at the same time” to On.

You’re done! No additional configuration is needed for most users.

Getting Started

1. Restart your computer (recommended first time) or launch EyeKon from the tray/menu bar icon.

2. Activate your subscription/trial if prompted (one-time step).

3. Position your webcam at eye level for optimal results.

4. EyeKon auto-detects when you join any supported video call — no manual activation required.

Tip: Watch the “How it Works” demo video on the homepage for a quick visual walkthrough.

Using EyeKon During a Video Call

1. Start or join your call normally (Zoom, Teams, etc.). EyeKon activates automatically.

2. A small floating window appears on the left side of your screen:

Green = Strong gaze/attention toward the camera

Red = Gaze has drifted

3. Keep your eyes on the camera area.

4. Subtle audio cue: If your gaze drifts for more than ~12 seconds, you’ll hear a private, gentle beep (only you can hear it).

5. Click or tap the floating window to expand it and access:

Live Mode – Real-time gaze signal and status

API View – Detailed technical diagnostics (advanced users)

Call Stats – Current-session summary

Your actual video feed remains completely untouched — participants see you exactly as normal.

Post-Call Reports & Analytics

– When the call ends, EyeKon automatically generates a detailed local report and prompts you to save it.

– Report contents:

– Eye-Contact Score

– Gaze Drift Analysis

– Attention heatmaps/timeline

– Performance trends and personalized improvement insights

– Reports are saved to your chosen local folder or drive (no cloud upload unless you choose). Review them to track progress over time.

Best Practices & Tips

– Use EyeKon consistently to build natural eye-contact habits.

– Practice in short, low-stakes calls first.

– Combine with good lighting and eye-level camera positioning.

– For education, therapy, or training: Share anonymized report trends with students/clients if desired.

– Headphones recommended for clearest audio cues.

Troubleshooting

– Floating window missing: Restart EyeKon or your video app. Confirm permissions are granted.

– Camera not detected: Check OS privacy settings → Camera → Allow EyeKon.

– No audio cues: Verify system volume and that you’re not on mute in the call app.

– Lag on older hardware: Close background apps or reduce video resolution.

– Report not saving: Ensure write permissions for the chosen folder.

– Subscription issues: Log out/in via the tray icon or visit Paddle account.

For persistent problems, use the contact form on eyekonapp.com to report problem details and support team will get back within 24 hours.

Privacy & Security

– 100% local processing: No video, audio, or personal data leaves your device.

– Reports stay on your computer.

– EyeKon never modifies or transmits your webcam feed.

Uninstalling

– Use your OS’s standard uninstaller (Settings → Apps on Windows; Applications folder on Mac).

Additional Resources

– Official site: https://eyekonapp.com (includes How It Works page and FAQ)

– Contact: Use the “Send Message” form on the website (support inquiries welcomed)

– Future updates: Mobile version (Android/iOS) planned for Phase 2

You’re now fully set up to deliver more confident, connected virtual interactions. Start with a test call today and review your first report—you’ll see the difference immediately!

If you have questions or need help with enterprise deployment, reach out via the website. Enjoy authentic connections with EyeKon!